Events Calendar

What is the difference between symptoms and root cause?  Problems and issues will arise in any projectc and need to be solved so they do not occur again.  The presenter, Leon Spackman, will focus on how to identify the root causes using two tools:  Fishbone and 5 Whys diagram.

Leon Spackman is an instructor/consultant/contractor and has many years of experience in process improvement and project management. Leon is a certified PMI and an experienced project manager leading projects in healthcare, government and Lean Six Sigma process improvement. He has taught project management for the local PMI chapter for over three years. His latest project was to document and improvement project management processes for the Omaha District Corps of Engineers. Leon conducted 14 listening sessions, created over 20 standard processes, created and taught train-the-trainer sessions and facilitated multiple strategic planning sessions with senior leadership.  Leon is also certified Lean Six Sigma Master Black Belt and has implemented process improvement and reengineering efforts in government and commercial settings.